Integrated Services Digital Network (ISDN)
ISDN is the type of phone lines most businesses have used to connect to the phone network.
ISDN also delivers
ISDN services are being mandatorily disconnected from September 2019.
Carriers are legally required to disconnect copper services such as ISDN and disconnection dates are non-negotiable.
Many customers are unaware of the disconnection and don’t have a plan to manage the migration to address this
ISDN disconnections from September 2019.
Find the actual disconnection date for your business locations here
If you currently have ISDN you need to ACT NOW
3 Options to replace ISDN
Option 1 – Upgrade to UCaaS
Much more than a phone system in the cloud.
More features, more flexibility, more scalable, more mobile, more cost effective.
The very latest technology.
Keep your existing phone numbers, Voice Calls, Video Calls, Audio Conference, Video Conference, Chat, Presence, Document sharing, Collaboration, Includes your phone system, lines, phone numbers and calls.
Plus, you don’t need to patch, upgrade, or maintain the system. Being in the cloud means the hard work is all done for you.
Get more information on UCaaS here
Option 2 – SIP Trunks
A common and cost effective replacement for ISDN is SIP trunks.
SIP delivers a range of benefits for businesses:
- Portability
- Scalability
- Resilience
- High Definition Voice
- Value – lower line costs and lower call charges
Keep your existing phone numbers, Keep your existing phone system.
If you keep your existing phone system you will likely need changes
| If your Phone System is: | You will need: |
|
IP Trunk Enabled
|
Phone system reprogramming |
|
IP Trunk Capable
|
System Upgrade Depending on the state of your current system this may require Hardware, Software, or both |
|
Non IP Trunk Capable
|
Install and program an IP Gateway/IAD (a piece of physical equipment that converts |
Option 3 – Go Mobile
Fully mobile communications can suit some businesses and worker types as a replacement to a fixed phone system
Mobiles are inexpensive, direct person to person, easily scalable, can
Businesses using mobiles exclusively create the perception they are very small with no fixed location.
Outbound calls show the mobile number and lacks more sophisticated features, such as hunt groups, call recording, call queuing, message on hold etc.
How can Acumentous help?
We can help assess the options and develop a plan to move off ISDN
To learn more about your options to migrate off ISDN, download our ISDN Transition Guide here or join a free ISDN Migration Webinar here
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